Shipping policy

Introduction

we are committed to delivering your orders with efficiency, transparency, and care. This Shipping and Delivery Policy outlines the processes, timelines, and conditions related to shipping and delivering your purchases. Whether you're shopping from within India or internationally, we aim to provide a seamless experience. For any assistance, our customer support team is available to address your concerns promptly.

Shipping Information

We partner with trusted courier services to ensure your orders are delivered securely and on time. Below are the key details regarding our shipping process:

• Order Processing: All orders are processed within 1-2 business days after payment confirmation via Razorpay or other payment gateways.
• Shipping Coverage: We offer shipping across India and to select international destinations. Availability may vary based on product and location.
• Shipping Costs: Calculated at checkout based on package weight, dimensions, and destination. Free shipping is available on orders above ₹999 within India (terms apply).
• Courier Partners: We collaborate with leading logistics providers such as Delhivery, Blue Dart, DHL, and FedEx for reliable delivery.
• Order Confirmation: You will receive an email confirmation once your order is processed, followed by a shipping confirmation with tracking details.

Delivery Timelines

Delivery times depend on your location, the shipping method selected, and external factors such as holidays or weather conditions. Below are the estimated delivery timelines:

Note: Delivery times are estimates and may vary during peak seasons (e.g., festive periods) or due to unforeseen circumstances such as natural disasters or strikes.

Order Tracking

We provide real-time tracking for all orders. Once your order is shipped, you will receive an email with a tracking link. You can monitor your order’s status via:

• Our website’s “Track Order” section (requires your order ID and email).
• The courier partner’s tracking portal (link provided in the shipping confirmation email).
• Customer support assistance for tracking issues.

Shipping Restrictions

Certain products may have shipping restrictions due to their nature or local regulations. Examples include:

• Hazardous materials (e.g., chemicals, batteries).
• Perishable goods (e.g., food items).
• Oversized or heavy items requiring special handling.
• Items prohibited by international or local laws.

Please review product descriptions for any specific restrictions before placing your order.